Through our link, a first deposit of £20 at Grosvenor Casino brings new players a £40 bonus, and 100 free spins for the Big Bass Splash slot on top. Pick the offer in the cashier, and don’t use PayPal or Paysafecard for that deposit, as neither qualifies. Deposit and bonus together are wagered 10 times, £600 in total, within 30 days. No more than £200 of the bonus can become cash.
Grosvenor is the online casino of The Rank Group, the company behind the Grosvenor clubs on the high street. It’s a slots, live casino, poker and sports site with no bingo rooms of its own.
Its live tables set it apart from the other Rank brands. Some are dealt in Grosvenor’s own studio, and some are streamed from its clubs.
Grosvenor Casino Key Details
| Welcome offer | £40 bonus and 100 free spins for a £20 first deposit |
| Bonus wagering | 10x the deposit and bonus, £600 in total, in 30 days |
| Bonus to cash limit | £200 |
| Free spins | £0.10 each on Big Bass Splash, winnings capped at £100 |
| Smallest deposit | £5 (debit card, Apple Pay, Instant Bank Transfer) |
| Withdrawal fees | None |
| Bingo | None on the site |
| Apps | Casino, live casino, poker and sport, on iPhone and Android |
| Live chat | 7am to 10.30pm, every day |
| Licence | Account 57924 (Rank Interactive, Gibraltar) |
The £40 Welcome Offer
Open your account through our link, then pick the welcome offer as you pay in £20 for the first time. That’s the smallest deposit that brings the full £40 bonus and the 100 free spins together. A first deposit by PayPal or Paysafecard doesn’t qualify.
Only 19 selected slots take the bonus. Big Bass Splash, Le Zeus, Wanted Dead or a Wild and Rick and Morty Megaways are on the list, alongside two Fishin Frenzy Big Catch games.
Each spin is worth £0.10 and only works in Big Bass Splash. Open the game, and you get 24 hours to accept them there. After that, you have 7 days to play them.
Taking this offer rules you out of any other welcome offer at Grosvenor.
How the 10x Wagering Adds Up
Grosvenor adds the deposit to the bonus before it multiplies. £20 plus £40 is £60, and 10 times that is £600 of bets before bonus winnings can be withdrawn. The clock is 30 days from the day the bonus lands.
Your cash goes first. Once it’s spent, or a bet is bigger than the cash balance, the £40 bonus pays for the rest.
Slots count in full. Jackpot and progressive games count at 50%, and live casino games, game shows included, at only 10%. Low-risk roulette bets, such as red and black together, count for nothing.
No more than £200 of the bonus can turn into cash. Spin winnings are handled apart from it. They need 10x wagering in the same slot, within 7 days, and only £100 of them can convert.
Cash out any of your own money before the wagering is complete, and you lose the unplayed bonus.
Bonus Codes and No Deposit Searches
The welcome works without a code, since you pick it in the cashier. The promotions page also has an Enter Bonus Code box for any code Grosvenor sends you.
People search for a free £20 no deposit code at Grosvenor. No such offer was listed on the promotions page on 23 September, and Grosvenor’s help centre says games unlock once you’ve deposited at least once.
For play before paying in, try our list of no deposit sites.
Daily Wheel, Free Chips and Slot Tournaments
The Grand Prize Wheel gives eligible players a free spin every day. Prizes include Golden Chips, cash, free spins and Cash Draw tickets, with up to £1,000 in the draw.
Live casino players get the Free Chips Giveaway. Between 7pm and 11pm from Monday to Friday, you opt in and bet at least £10 on selected tables, and £0.20 chips drop at random from a weekly £10,000 pot.
Top of the Slots pays 5 free spins a day for a £10 stake, until 27 September. Two long tournaments run beside it. Global Lucky Rush shares £5,000,000 across 45 weekly leaderboards, and Rewards Burst runs until August 2027.
Live Casino from the Studio and the Clubs
Grosvenor’s exclusive studio deals Live Grosvenor Roulette, four Live Grosvenor Blackjack tables, and Grosvenor Auto Roulette in normal and Speed versions. Its live casino page says these tables are hosted by UK dealers 24 hours a day.
A second row, Live From Britain’s Best Casinos, shows Dual Play Roulette tables streamed from six of its clubs, Nottingham and Glasgow among them. A third row goes further afield, with Vegas Roulette Live and Bellagio Live Roulette.
Stakes shown on the table tiles run from £0.10 up to £10,000, depending on the game. Evolution is among the suppliers named on the live casino page.
Slots and Jackpot Games
The jackpots page splits its games into Jackpot King, Daily Jackpots, Rapid Fire, Cash Connection, Diamond, Mega and Classic jackpots. Jackpot King games put between 0.50% and 1.00% of each stake into the shared prize and reserve pot.
Daily Jackpots can be won once a day. Mega Jackpots work differently, as a bigger stake raises your chance of the prize.
The home page adds an Only on Grosvenor row, Slingo and a Playtech Slots row. The help centre says some games can be played from 10p.
Is There Bingo at Grosvenor Casino?
No. There are no bingo rooms at grosvenorcasinos.com, and the menu runs from Live Casino to Support without a bingo tab. The footer link called Play Online Bingo opens meccabingo.com, another Rank brand.
Rank lets you hold one account per brand, so Mecca needs its own registration. Our Mecca Bingo review covers its rooms. For a smaller Rank bingo site, read our page on Kitty Bingo, where the welcome is a choice of a bingo bonus or spins.
Poker and Sports Betting
Grosvenor’s poker room runs online satellites into its live festivals, with some seats won from £1. The poker page puts online tournament guarantees at over £1.5 million a week, with up to 40% rakeback through the Grosvenor Poker Loyalty Club.
The Sport tab adds a sportsbook for football, horse racing and rugby union.
Grosvenor Casino App
The casino app, Grosvenor Casino Games and Slots, holds 4.1 stars from 12,890 ratings on the UK App Store, with an update this month. It’s also on Android. The homepage says the app has 300 games.
Live casino, poker and sport each have a separate app. The weak one is the Grosvenor Poker Online Games app, at 2.0 stars from 84 ratings.
You can also play on grosvenorcasinos.com in a phone browser.
Grosvenor Casino Login and Live Chat
If you also play in the clubs, Grosvenor One joins your website and club accounts into a single wallet. Club winnings paid into it need checking before they can be used online, which takes up to 24 hours. Money paid in online by debit card or e-wallet can’t be taken out at a club cash desk.
Stuck? Open the chat bubble at the bottom right of support.grosvenorcasinos.com and pick your topic. Agents answer live chat between 07:00 and 22:30, seven days a week.
Outside those hours a chatbot takes your question, and the team answers in working hours. For help with deposit limits, the Player Protection team is on 0800 316 3488.
Deposits and Withdrawals
Grosvenor’s payments page lists these methods:
- Visa and Mastercard debit, £5 minimum in and out
- PayPal, £10 minimum deposit and £5 minimum withdrawal
- Apple Pay, £5 minimum deposit
- Instant Bank Transfer, £5 minimum in and out
- Paysafecard, £10 minimum deposit, no withdrawals
Credit cards and American Express aren’t accepted, even through Apple Pay or PayPal. Kitty Bingo, on the same licence, takes Paysafecard from £5.
Most withdrawals are paid within 15 minutes, as all major banks and PayPal support Fast Withdrawals. Cards not on Fast Withdrawals wait 1-3 working days. There are zero fees for making withdrawals.
Paid in by more than one method? The payout goes to the one with the highest net deposits, and it shows as GROSVENOR on your statement.
Who Owns Grosvenor Casino?
The Rank Group Plc, a company whose shares trade in London. Its subsidiary Rank Interactive (Gibraltar) Limited runs the website under Gambling Commission account 57924, and the Grosvenor name is a trade mark of Rank Leisure Holdings Ltd.
Player balances are held on trust in a bank account kept apart from Rank’s business accounts. Rank’s terms class that as medium protection.
An account with no login for 12 months becomes dormant. Nothing is deducted from a dormant balance, and logging in reactivates it.
Grosvenor Casino Sister Sites
Rank’s terms list 16 brands in the same group. We review seven of them:
The first three are the bingo sites. Rewards Burst, the £5 million slots tournament, runs at Kitty Bingo as well as here.
Pros and Cons
What we liked5
- £40 bonus and 100 spins for a £20 deposit
- Live tables from Grosvenor’s own studio and six UK clubs
- Most withdrawals paid within 15 minutes, with no withdrawal fees
- Casino app rated 4.1 from 12,890 App Store ratings
- Live chat from 7am to 10.30pm every day
What we didn't4
- No bingo on the site
- £600 of wagering on a £40 bonus, with live games counting at 10%
- The bonus works on 19 slots and converts to £200 at most
- The poker app is rated 2.0
Review Verdict
We score Grosvenor Casino 4.2 out of 5. Its live tables are the strongest part, dealt in its own studio and in its clubs, and most withdrawals land in 15 minutes with no fees. The casino app is well rated, and live chat is staffed from early morning to late evening.
It loses marks with us as a bingo site because it isn't one, and the only bingo link sends you to Mecca. The welcome asks for £600 of bets on 19 slots to clear a £40 bonus, and live play barely moves it. Casino players will get more from it than bingo players.
*£40 Bonus: New players. Min Dep £20 (Excl. PayPal & PaySafe). Max Bonus £40 on selected games & 100 Free Spins on Big Bass Splash. Wagering & max win apply. T&Cs apply. 18+ Please Play Responsibly. GambleAware.org. #AD